The Jefferson Street improvements left the Haller Steps without a handrail that reached to the top 2 steps. For many with balance, visual or mobility issues, the steps were no longer an option for getting from uptown to downtown. DASH often uses photographs to illustrate a problem. Here you can see the problem of not having a long enough handrail.
DASH intervened and now the handrail is long enough and at the exact height needed to provide security when starting down the steps.